2805 South Center Street, Marshalltown, IA 50158

Parts & Service


Service Department

Our technicians are experienced and certified in all repair and maintenance areas. We use the latest diagnostic equipment so we can determine the issues, and solve them quickly. We’re happy to consult with you regarding any questions you may have. Our customers and their vehicles are our top priority.

The Jensen Ford “Experience”

We recognize that staying or dropping off a car for service disrupts your routine. We try to make your experience at Jensen Ford as pleasant as possible. Please ask us about our:

  • Late-night drop off
  • Courtesy shuttle service
  • Reception room (courtesy beverage and snacks, with toys/play area for children)
  • Loaned Vehicles / Rentals
  • Coupons/Deals on Service & Parts

Parts Department

We carry a wide selection of parts in stock for new cars, with access to the less common parts via a complex inventory management system and manufacturers’ network. All manufacturers’ parts are first-hand for new vehicles and most pre-owned vehicles. For pre-owned vehicles, we can locate parts that are out of production and often “hard to find”. Our parts department offers:

  • Parts location, national search
  • Competitive pricing on major brands
  • Factory-direct parts
  • Certified staff
Hours of Operations

Service Department (641) 753-5593

Monday through Friday -7:00 am- 5:00 pm for Drop off and pick ups

Appointment hours: 7:30am - 3:30pm Monday through Friday
Saturday - Closed
Sunday - Closed

Roger Fahrni - Service Manager

Dale Heimgartner - Service Advisor

Paul Conrad - Service Advisor

Parts Department (641) 752-4523

Monday thru Friday - 7:30am - 5:00pm
Saturday - Closed
Sunday - Closed

Scott Stevens - Parts Manager

Stephanie Moreno - Parts Assistant



**Please call ahead for holiday hours ( New Year’s, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas).**

Roger Fahrni Service Manager

Roger Fahrni

Service Manager



Scott Stevens

Parts Manager



Jesen Ford